Reviews

Based on 987 reviews
87%
(857)
7%
(74)
2%
(21)
1%
(6)
3%
(29)
Perfect

I received my package today and I am delighted with my purchase. I bought small sizes (60g gift) so I could choose my favorite, and everything arrived quickly and perfectly packaged. The teas smell delicious and the two I tried are excellent. I'm looking forward to tasting the others. Thanks also to the customer service who was able to help me when placing the order for shipment abroad.

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High Teas
Marguerite Dickison
Wrong product received

Part of my order was incorrect. I contacted Highteas a week ago but no response to my email. I have been a customer for several years and had no problems in the past but I’m afraid I won’t be ordering again.

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High Teas
Piotr
Consumer service level - ZERO

There was delivery issue in my order (delivered 50g instead of 125g ordered). Nobody answers emails for 3 weeks, messenger note forwarded to business owner Simon and no answer for 10 days. That was my 5th or more order and unfortunate the last one.

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High Teas
Elena
Great selection, honest prices, speedy delivery

The title says it all, but I found the Dammann Freres flavour I was looking for; the price was excellent, unlike other places that overcharge their prices with the excuse of being it a French brand; and the delivery was super fast (less than 12hours)!

I highly recommend.

Thanks!

Elena

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High Teas
Yee Yee Low
Great pricing for great quality tea

I really enjoy Damman Frères and I am really pleased to be able to buy in bulk of the 1kg tea leaves with really great pricing. That allows me to enjoy a good cuppa without breaking the bank to start my day. Thanks!

Please avoid this company like the plague.

I moved address and informed High Teas.
They sent the next shipment to the correct address.
The next one, inexplicably, went to our old address, and the next, despite us getting in contact repeatedly.
We’ve now lost several shipments, and can’t get a response from anyone.
They took prior payment and now there is no recovery.
So please, please, pay heed and do not subscribe or buy from them.
You’ll pay many times over in both lost hours and much lost money.

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High Teas
Steve L.
One stop shop

High Teas London is my one stop shop for real tea. All major tea producing regions are represented, with a wide range of grades and prices. There is something here for everyone.

The online shopping experience is efficient, as is the despatch and delivery service.

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High Teas
Christopher P.
Best range of quality leaf teas.

Excellent choice, well packaged and a Royal Mail delivery.

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High Teas
Mary P.
Perfect

Quick delivery and as good as always

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High Teas
JANET M.
A tea for every time of day

I love to receive my High Teas order as I am then stocked up with a flavoursome tea to suit every mood and hour of the day. Hmmmm luxuriant!

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High Teas
Felicity N.
High quality teas at a fair price

Delighted to have found High Teas who supply a superb range of teas, including my favourite and hard-to-find Dammann Freres. Great choice, fair prices and they arrive fast. Thanks also for including samples of other teas to try. Highly recommend this seller thank you.

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High Teas
Angela C.
Wonderful company,wonderful teas

I've been buying teas of various kinds and prices all year from HighTeas and cannot fault their quality ,prices or service.I got £10 off my last order with their loyalty scheme making me love them even more!:pray:

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High Teas
Phil Hind
Excellent

I seem to have developed an addiction for second flush Darjeeling, and High Teas provide a wide choice, with different tastes, at a reasonable price, with swift delivery.

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High Teas
Russell Y.
Always good teas

I love experimenting with the different teas available. Some are better than others, but I haven’t had any that were undrinkable so far. Always prompt delivery as well, I’ve been using them for around a year now.

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High Teas
Anna R.
Excellent tea and service

Ordered my favourite tea (French make not available in UK HIgh Street shops ). It arrived quickly and in perfect condition. Intend to use this Company again and highly recommend it.

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High Teas
John H.
Darjeeling Himalayan blend and Smokey Earl Grey

We have bought these teas from you for many years now and are still delighted with them.Excellent service.

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High Teas
Felicity N.
Specialist Tea Supplier

High Teas stock an extensive range of teas including my favourite, Dammann Freres which is almost impossible to get since Brexit. Great range at competitive prices and they arrive fast and well-packed. Thank you High Teas, I will return!

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High Teas
Customer
Amazing service and tea

Tea is lovely and arrived really quickly

Excellent variety of teas

2 Assam Mangalam with 1 Emroc Kenyan is my go to breakfast mix, but the pleasure is trying the different teas, at different times. High Teas selection is wide and delivery is good.

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High Teas
Audrey A.
Brilliant service

I’ve been buying tea from Highteas for a few years now. Always top quality and excellent service. Last delivery arrived within 24 hours of placing order. Brilliant!

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High Teas
Ranjana Chatterjee
Excellent tea

I am really happy with the Castleton Darjeeling tea .. it’s a bit expensive but worth the money we pay!
Thanks

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High Teas
Karen B.
Breakfast Earl Grey

Lovely yea and great service

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High Teas
Fleur P.
Great teas super fast!

I love High Teas, and I use them all the time. They have a great selection of teas, and I'm discovering new favourites on a regular basis.
I also like the eco-friendly packaging, but also the very fast delivery!
I know that if I'm getting low on tea, I will have some more usually within a couple of days. Fantastic customer service, there's rewards points and a free sample to try too. Do try this company, you'll be happy you did.

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High Teas
Stephen P.
Good tea.

Good tea.

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High Teas
mary low
Excellent

The teas were just as described, and the free samples a lovely bonus.